Financial Services

28 March 2023 by Maxime Poriel

YOUR CHALLENGES

Specialized Financial Services are evolving in a dynamic and competitive environment. Factoring, consumer credit, leasing, ..different services to provide and serve the financing of households and companies.

1. Innovation et Digitalisation

• Shift from a product-oriented model to a customer-oriented model
• Offer new services developed internally or via partnerships
• Exploitation and analysis of customer data (golden source development, data science)
• Digitalization of the customer journey
• Optimal and sustainable exploitation of the new technological situation

2. Operational efficiency and cost optimization

• Partnerships / acquisitions: pooling of know-how and assets
• Internationalization: consolidation / selection of markets & products
• Process optimization and cost reduction
• Performance measurement and management (formalization of SLAs)
• Outsourcing, implementation of Shared Services Centers or exploitation of Group synergies

3. Risks, Data and Compliance

• Security and confidentiality of customer data (GDPR…)
• Reduction of operational and credit risks (Anacredit…)
• Transparency towards the customer (VUC…)
• Reliability of controls and reporting (BCBS 239, IFRS…)

OUR EXPERTISE

Our consultants have a wide range of skills to assist you in meeting your objectives and managing your projects

• Offer and customer journey: optimization of customer journey, customer relationship transformation (acquisition, new services…), partnership and evolution of service offers
• Organization and process: definition of Target Operating Model, Process optimization, implementation of KPIs to monitor performance
• Change Management: structuring and implementation of the change management component of transformation projects, acculturation and mobilization of employees on the new working methods and organizational models
• Regulatory: regulatory watch, analysis of regulatory impacts, management of compliance projects (regulatory reporting, compliance with standards, etc.)
• IT, innovation and digitalization: digitization of Front to Back processes, APIsation and evolution of tools, controls and workflows automation
• Data: Data Office structuring (organization, roles and responsibilities), data dictionary set up, GDPR implementation (data register, data protection and use charter,…)

Retail Banking

by Maxime Poriel

YOUR CHALLENGES

Retail Banking faces new challenges with clients « churn », competition with neo banks, growing regulatory expectations to protect customers, and innovation opportunities. Clients expect their bank to be supportive of their key moments in life, implying a trustful relationship. Client experience and bank fees are also strategic to acquire and retain clients. Wealth Managers have to deal with a tough context of low rates, growing burden of regulations, fierce competition and clients requirements.

Listed below are some of your new challenges:

1. Customize services and advisory through a multi-channel CRM based on customer segmentation
2. Improve customer knowledge between the corporate, personal and private banking markets
3. Train, assist and provide tools to sales teams to have a better understanding of customers expectations
4. Optimize User experience with smart interfaces for client advisors and customer self-care
5. Understand, Analyse and use client data with big data technologies
6. Review distribution models (physical vs virtual)
7. Manage impact of regulations on business and operating models

OUR EXPERTISE

Our consultants have been working at the heart of these transformations and can help you take on these new challenges. Listed below are some of the many expertise Aurexia consultants have to offer but are not limited to:

1. Business: Support Distribution department with challenges such as segmentation, suitability of products and services, governance, communication; Design Digital opportunities and use cases fro enhanced business
2. Support/Manage platforms convergence
3. Process: Design new Target Operating Models, process reviews, Systems migration (Core Banking system), Change Management
4. Regulatory: MIFID2, DGPR, PRIIPS, IDD, etc.
5. Digital: Ai Fintechs to assist on Data intelligence and Client experience

Aurexia Promotions class of 2020

14 April 2020 by Maxime Poriel

AUREXIA’s Management is delighted to announce the appointment of 3 new Partners, 3 new Associate Partners and 2 Directors, to strengthen our growth on our 9 markets in our 5 offices through Europe and APAC.

Partners appointed

Sithi Sirimanotham

Alain de Cidrac

Manmeet Rana

• Sithi Sirimanotham: Formerly Relationship Manager at BNP Paribas, then consultant with Finance and Accounting expertise, Sithi joined Aurexia in 2014. He is based in Singapore and oversees Corporate Banking, Wealth Management and Insurance business lines. Agile enabler and design thinking practitioner, he embraces innovation and business value with a client centric mindset. Also likes, golf, boxing and guitar.

 

• Alain de Cidrac: Graduated from ISEP and HEC and formerly consultant at Accenture and Deloitte, he founded and managed his own management consulting company and was associate partner at Julhiet Sterwen. At Aurexia since 2018, he is in charge of the Luxembourg office. Also practices rowing and likes reading and travelling.

 

• Manmeet Rana: Formerly a Director at Deloitte and at KPMG, with more than 14 years management consulting experience, she joined Aurexia in 2019 to lead the UK practice. With a background primarily in regulatory consulting, she is responsible for building out the UK practice across all capabilities, supported by our local and global experts. She is an avid (though unpublished) fiction writer, and enjoys travel, wine and good company.

Associate Partners appointed

Nicolas Roblet – Associate Partner specialised in Finance & Risks

Alexandre Blondel – Associate Partner specialised in Investors Services

Sam Manoo – Associate Partner specialised in Data Management

• Nicolas Roblet: After 8 years of experience – 4 at KPMG and 4 at BNP Paribas Group in Group Finance, he joined AUREXIA in 2014. Nicolas is in charge of the development of offers part of the FIN/RISK/ALM practice: Finance function transformation, Finance regulatory and ALM regulations projects. He also likes Football, Basketball, gastronomy, red wines and get lost in the streets of Paris.

 

• Alexandre Blondel: Right after ESCP Europe graduation, Alexandre joined BPCE Inspection Generale Group, acted as portfolio manager in a smidcaps Private Equity fund before opting for management consulting at Ares & Co and Equinox-Cognizant. At AUREXIA, Alexandre is in charge of developing the Asset Management franchise and the Natixis account. He also likes playing rugby with his sons, tasting burgundy wine and trying to complete Marathon race in less than 4 hours.

 

• Sam Manoo: Graduated from Sciences-Po Paris. Financial services consultant at Sia Partners (2006), in charge of Risk Management activities at Algofi (2010), Director in risk and data management at Equinox-Cognizant (2013), Associate Partner since 2019. Sam is based in Paris office, developing data management capacities for all the business units.

Directors appointed

Luc Estang Director specialised in CIB

Geoffroy Vuatrin Director specialised in Insurance

• Luc Estang: Luc was manager at DXC (ex-CSC) in the CIB practice before joining Aurexia in 2017 as Senior Manager. He will be developing Aurexia position in key clients accounts with a focus on CIB and Trade Finance matters. He’s looking forward to getting back to his CrossFit workouts once the lockdown is over.

 

• Geoffroy Vuatrin: Graduated from IESEG School of management and formerly consultant at EY Luxembourg and CSC.  At AUREXIA since 2014, Geoffroy is part of the Insurance and securities services business lines. He is based in Paris office, mainly growing AUREXIA Program Management capacities. Also likes trails and marathons as well as discovering culinary regional specialties.

Open Banking

8 July 2019 by Maxime Poriel

Comment entrer graduellement dans l’ère de l’Open Banking: Aurexia a analysé les différents modèles et perspectives offerts par l’ouverture des services bancaires de paiement.

Les possibilités sont nombreuses: partenariat des banques avec des établissements non bancaires, création de market place offrant des services bancaires, agrégation des meilleures briques fonctionnelles le long des parcours clients en selfcare ou pour les conseillers, fonctionnalités évoluées d’agrégateurs de comptes,…

Nous accompagnons nos clients dans leur réflexion stratégique autour de l’Open Banking et dans la mise en œuvre de projets dédiés

Néobanques et Banques en ligne

24 June 2019 by Maxime Poriel

Avec leur fort taux de croissance, les néobanques et les banques en ligne dynamisent le marché de la banque de détail. Elles doivent néanmoins faire face à des enjeux majeurs liés à leur rentabilité, à la maîtrise des risques de non-conformité (KYC notamment) ainsi qu’aux risques opérationnels. 
Aurexia a réalisé une analyse détaillée de l’environnement des néobanques et des banques en ligne: offres et service à valeur ajoutée, modèle opérationnel, core Banking,… Nous sommes en mesure d’accompagner des travaux sur ces différents sujets et sur les problématiques liées à la mise en conformité et au KYC

Target Operating Model for Collateral Management

17 June 2019 by Maxime Poriel

Discover our brand new study on collateral management and find out more about drivers to develop a new target model.

Le paysage bancaire français en 2019 – Banque de détail

6 June 2019 by Maxime Poriel

En pleine évolution technologique, opérationnelle et réglementaire, la banque de détail continue sa transformation.

Aurexia accompagne ses clients face à leurs principaux challenges en prenant en compte les nouvelles réglementations, l’entrée de nouveaux acteurs et la transformation digitale.

L’objectif est de s’adapter aux nouvelles tendances du marché tout en maintenant ses capacités de croissance.

Central Securities Depositaries Regulation (CSDR)

5 June 2019 by Maxime Poriel

In the context of market settlement operations, the European Commission introduced the Central Securities Depositary Regulation (CSDR), which provides a central point for depositing financial instruments. After the 2008 financial crisis, market settlement operations need more safety and efficiency. This European Union regulation should improve the stability and functioning of financial markets including infrastructures, clearing houses and trading venues.

Banque des entrepreneurs

22 May 2019 by Maxime Poriel

Comment répondre de manière coordonnée aux besoins à la fois professionnels et privés des entrepreneurs et dirigeants d’entreprises.

Au travers de cette étude, Aurexia fait un état des lieux sur les pratiques des banques retail et banque privées pour accompagner ce segment de clientèle. Entre approche commerciale pro-active, expertises en silo et contraintes informatiques, les banques s’organisent pour répondre de manière optimale aux entrepreneurs et dirigeants d’entreprise

Comprendre et concevoir des expériences clients satisfaisantes avec le Design Thinking

17 May 2019 by Maxime Poriel

Innover avec méthode pour favoriser l’émergence de nouvelles idées avec des outils centrés sur l’utilisateur : Aurexia accompagne ses clients dans leurs démarches de Design Thinking.

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